Terms and conditions
These terms apply to all coaching provided by KrachtigFit, in Herten and online.
Who I am
KrachtigFit, Herten, Netherlands. Chamber of Commerce 84937343, VAT ID NL004036732B59. Reachable at sander@krachtigfit.nl and +31 0641973164.
14-day cooling-off period
Coaching purchased through this website is a distance contract, so you have 14 days to withdraw, counted from the moment the agreement is concluded. No reason is required.
If you want coaching to begin within that period, I will ask you to confirm that explicitly. Your right to withdraw only lapses once the service has been fully performed. For a programme running several weeks, that never happens during the cooling-off period.
If you withdraw during that period you pay only pro rata for what has already been delivered. The remainder is refunded within fourteen days.
Withdrawal is informal: an email to sander@krachtigfit.nl is enough. The statutory model withdrawal form is available on request.
What I provide, and what I don't
I provide coaching: a training programme, feedback on your food log and periodic check-ins. I will work to help you reach your goal, but I cannot guarantee a specific outcome: that depends partly on factors outside my control.
I am not a doctor or physiotherapist and do not make medical diagnoses. If you have pain, an injury or a medical condition, consult your GP or treating clinician first.
Pricing, payment and cancellation
No prices are published on this website. During and after the free intro call, we discuss the rate, payment method and notice period that apply to your programme.
These terms only become binding once confirmed in writing, for example by email, so both of us are clear on what's been agreed.
Complaints and governing law
If you have a complaint, please raise it with me first at sander@krachtigfit.nl. I respond within fourteen days.
Dutch law applies to this agreement. If we can't resolve a dispute between us, it can be brought before the competent Dutch court.
